mainto
§ MAIA / YOUR AI COMPLIANCE COPILOT

Meet your
compliance copilot
that never sleeps.

Maia reads every certificate, service record, vendor email, and inspection report that flows through Mainto. She drafts emails, schedules vendors, prepares audit packages, and flags risks — so your team can stop firefighting.

● MAIA / today · 24 actions22 auto · 2 awaiting approval
08:01INGESTRead 14 service records from Acme Fire · attached to systems
08:14DRAFTReminder · Otis Elevator · 3 properties · 12d notice
08:32WARNGarden Court backflow · 6 days overdue · vendor scheduled
08:47DETECTSprinkler 5yr cert missing · 412 Broome · 92d window
09:03DRAFTAtlas Fire · scheduling Wed 9am · approve to send
09:11FILECOI renewal · Cohen HVAC · valid through 2026-08-14
09:24DRAFTAudit pkg · lender Q3 · docs assembled · ready to send
09:38FLAGVendor cost variance · Cohen HVAC +12% · review?
09:52CLOSEWO-2841 sealed · service record attached
§ PLAYBOOKS / WHAT MAIA HANDLES

What Maia handles,
so you don't have to.

01

Inspection scheduling

When a system approaches its next required inspection, Maia drafts an email to one of your certified vendors and queues it for your approval. You approve, she sends.

trigger System due in 30 / 14 / 7 days
output Vendor email drafted · awaiting approval
02

Service record ingestion

Vendors email service records into Mainto via your inbound address. Maia reads the PDF, extracts the cert details, files it against the right system, and updates compliance.

trigger Inbound email or upload
output Cert filed · score updated · history threaded
03

Audit package prep

Lender or insurer asks for a compliance package by Friday? Maia assembles every cert, service record, and inspection report into a single PDF with chain-of-custody.

trigger Audit request or quarterly cadence
output Sealed PDF · timestamped · 1-click download
04

Vendor outreach follow-up

When a vendor goes quiet on a quote or scheduling thread, Maia drafts a follow-up referencing real history. You approve the next nudge.

trigger Vendor silent > N days on open thread
output Draft follow-up · approve to send
05

COI tracking

Maia monitors every vendor's certificate of insurance. Drafts renewal requests at 60/30/14 days; flags work orders to dispatched vendors with lapsed coverage.

trigger Vendor COI expiring or expired
output Renewal email drafted · dispatch flagged
06

Compliance briefing

Each Monday, Maia surfaces what closed last week, what's overdue today, what's at risk this month, and how your portfolio score is trending.

trigger Mon 7am · or on-demand
output Briefing email · CSV export · slide for board
§ GUARDRAILS / YOU SET THE LIMITS

Maia acts.
You stay in control.

Every action Maia takes is governed by guardrails you define. Set spend caps, approval rules, vendor allow-lists, and escalation thresholds. Anything outside policy lands in your queue — never in your inbox at 2am.

POLICY · 6 active rules● enforced
IF vendor cost > $3,000 THEN require manager approval
IF system overdue > 14 days THEN page on-call + flag work order
IF vendor COI expired THEN flag dispatch + draft renewal
IF compliance score drops > 2pts THEN brief director
IF audit package requested THEN seal within 1 hour
IF life-safety system fail THEN page super + dispatch ASAP
→ 8 actions auto-handled · 2 in approval queue · 0 escalated today
§ UNDER THE HOOD

A real agent.
Not a chatbot.

Maia runs on Anthropic's Claude Sonnet with a curated set of tools wired to your Mainto data. She can search your portfolio, draft emails, create work orders, schedule vendors, and assemble audit packages — and every action is logged. Your data is never used to train any model.

Tool-using agent
Maia uses Anthropic's Claude Sonnet with 15 tools wired to your portfolio — search, read, create, schedule, file.
Approval-first
Every action that sends an email, books a vendor, or moves money waits in your queue. You approve. She executes.
Grounded in your data
Maia answers from your real properties, vendors, certs, and history — not generic web knowledge.
Audit log
Every Maia action is logged with the prompt, the tools she called, and the result. Reviewable any time.